Our privacy policy

Updated 02-04-2023

What is this Privacy Policy for?
This privacy policy is for this website, www.doorsandfloors.co.uk, and is served by Hamiltons The Home Improvement Company Limited T/A Hamiltons Doors And Floors. It governs its users' privacy who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and the website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all EU and UK national laws and requirements for user privacy.

Use of Cookies
This website uses cookies to better the user's experience while visiting the website. Where applicable, this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow cookies on their computer/device. This complies with recent legislation requirements that websites obtain user consent and enable users to enable or disable certain cookies before leaving behind or reading files such as cookies on a user's computer or other devices.

Cookie Policy
Cookies are small text files stored on your computer when you visit our website. We use cookies to track what you have added to your basket and remember when you return to our website. Cookies do not harm your computer. We do not store information such as credit card details in our cookies. We use cookies to help improve your experience when using our site. To order our products, you need to have cookies enabled. You can still browse our website if you don't wish to enable cookies. Most web browsers have enabled cookies, but see managing cookies should you want to turn them off.

Cookies used by Hamiltons Doors And Floors
These cookies store the user's interaction with product items and the basket, such as adding an item or increasing the quantity, and with the checkout process, such as entering your name and address.

3rd party cookies
Third parties may set cookies on this website. These third parties are companies that we use for taking payments and for marketing purposes. Third parties control these cookies, so please check the third-party websites for more information about them and how to manage them.

Some of our third-party partners that may set cookies on this website include:

Bing
To help Bing partners manage their advertising and websites, Bing uses cookies for several purposes, such as to stop you from seeing the same ad over and over again, to detect and stop click fraud, and to show ads that are likely to be more relevant (such as ads based on websites you have visited). You will find Bing's policy here. 

Google
To help Google partners manage their advertising and websites, Google offers many products, including Google Tag Manager, AdSense, AdWords, Google Analytics, Google Enhanced Conversions and a range of DoubleClick-branded services. When you visit a page that uses one of these products, either on one of Google’s sites or our partners, various cookies can be used. Google may use cookies for several purposes, such as to stop you from seeing the same ad repeatedly, to detect and stop click fraud, and to show ads that are likely more relevant (such as ads based on websites you have visited), how Google uses end users' information from websites or apps that use their services. You will find Google's policy here.

Google Analytics:
These cookies enable Google Analytics software. These cookies help us measure and analyse visitor information, such as browser usage and new visitor numbers. This information assists us in improving our website performance, personalising your shopping experience and making our marketing campaigns more relevant. The data these cookies store never shows personal details from which your identity can be established. This website uses tracking software to monitor its visitors to understand better how they use it. Google Analytics provides this software, which uses cookies to track visitor usage. The software will save a cookie to your device to track and monitor your engagement and usage of the website, but it will not store, save or collect personal information. For further information, you can read Google's privacy policy here.

DoubleClick
DoubleClick uses cookies to help to make paid digital advertising more effective. These help us to track clicks and conversions. This is part of Google's conversion tag; more information on how the cookie operates and how you can manage these cookies is available here.

Facebook
Facebook uses cookies and similar technologies to show ads on and off Facebook Services. Facebook work with advertising companies to help advertisers show people ads based on other websites or apps those people have visited, among other factors. You will find Facebook's policy here.

Pinterest
To help Pinterest measure performance and make content more relevant. You will find the Pinterest policy here.

Twitter
To help Twitter deliver ads, measure their performance, and make them more relevant to you based on criteria like your activity on Twitter and visits to our ad partners' websites. For further information, you can read Twitter's privacy policy here.

YouTube
We embed videos from YouTube channels using YouTube's privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player. Using the privacy-enhanced mode, YouTube will not store personally-identifiable cookie information for playbacks of embedded videos. To find out more, please click here.

Stripe
Stripe is the payment provider we use to process your payment when purchasing on our website. For further information, you can read Stripe's privacy policy here. 

Hamiltons the Home Improvement Company Ltd. (Hamiltons) Trading as Hamiltons Doors and Floors. The Company Registration number is 3041656.